Frequently Asked Question

Have a general question about AC SERVICE BD products or services? You’ve come to the right place.

General

We provide all type of Air Conditioner (AC) solution. We provide AC Installation, AC Repair, AC Service, AC Rent & sell branded Air Conditioner (AC) from our shop.

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Before committing to buying a new air conditioner it’s very important to consider the infrastructure of your accommodation and your budget with the type of air conditioner.

Window Type: Simplest air conditioning system and comes as a single unit. Usually mounted on walls or windows.
Split Wall Type: These machines have two parts. The heavier part, including the compressor, are mounted outside, while the other is mounted on the inside. The two parts are connected with electrical cabling and copper tubing.
Ceiling Type: These are ceiling mounted units and are used when wall space is limited. Suitable for office and retail environments.
Cassette Type: Another ceiling mounted unit. These are normally placed flushed with the ceiling. Often used in rooms or spaces with false ceilings.
Floor Mounted Air Conditioner:The floor air conditioner, as the name itself might suggest, stands on the floor. The cooling unit is located inside the house, while the condenser is located outside. In the case of the central air conditioner, on the other hand, the entire unit is located outside.
Portable Air Conditioners:A portable air conditioner (PAC) is a self-contained portable system ideal for cooling single rooms. They typically sit on the floor and come with an installation kit for quick set up. Most models also have wheels so you can move them to different rooms, making them a nice alternative to window units.
Ducted Type: These are normally used with HVAC systems.

Please visit our shop for more details.

For 120sqft – 1 ton (12000 BTU)
For 180sqft – 1.5 ton (18000 BTU)
For 240sqft – 2.0 ton (24000 BTU)
For 300sqft – 2.5 ton (30000 BTU)
For 360sqft – 3.0 ton (36000 BTU)
For 480sqft – 4.0 ton (48000 BTU)
For 540sqft – 4.5 ton (54000 BTU)
For 600sqft – 5.0 ton (60000 BTU)

  • Consumes less power in comparison to a traditional AC.
  • No voltage fluctuation.
  • Keeps constant room temperature.
  • Effective cooling.
  • Suitable for small and large spaces.
  • Safe for residential wiring due to lower power consumption.
  • Environment-friendly.

The inverter air conditioning offers variable compressor speed. The sensor embedded in the inverter regulates the power in accordance with the room temperature, thus resulting in less electricity consumption and higher energy-efficiency. When compared to non-inverter ACs, inverter air conditioners have fluctuation detection capabilities and automatic adjustments made to the overall compressor speed. This advanced mechanism helps save energy, proving beneficial to the surroundings.

Shop

Yes, We deliver products within 24 hours in Dhaka city.

When you order a product you will get some option of size or color of that product page. Just select your desired size or color and then click “ADD TO CART”. If didn’t get any option of size or color of that product, just select your desired color of product image(Which is shown in the left side). Then Click “ADD TO CART”.

We accept Cheque Payments, Cash on delivery, Online Payment, bkash, Nagod & Rocket.

Sorry, we do not offer volume discounts.

Yes, AC Service BD has a Showroom located in BTI Premier Plaza, Shop # 2/A, 2nd Floor, Cha # 90/A, Progoti Shoroni, shahjadpur, Gulshan, Badda, Dhaka.

Our staff will be happy to provide you with a tracking number to track your parcel. And also send message to your phone about your purchase location.

We will usually ship on the same day for orders placed before 1pm, and the next day for orders placed after 1pm.

Our aim is to get your order on board with the courier within three to five business days of purchase.

We usually use Sundarban Courier service, S.A Paribahan.

Shipping costs are calculated at the checkout, based on the dimensions and weight of your shipment.

  • To find out how much shipping will cost, please add the desired products to your cart and complete the checkout process.
  • For more information about shipping cost please feel free contact with us. Phone: +8801980-001111 Or contact us via facebook page.

Yes, absolutely! However if you are outside the Bangladesh then you will be able to buy online at AC Service BD. Please feel free contact us.

Phone: +8801980-001111

Email: [email protected]

Yes, we ship to P.O. Box addresses. And you can take your purchase from Courier office near your P.O Box address.

Your delivery information is sent to our shipping team immediately after your payment is processed, so it’s difficult to change this after your order has been placed. Please enter your address details carefully!

If you have to change your shipping address, please contact us as soon as possible.

Of course, We sell 100% Quality and Brand products. Our mission is to serve 100% Quality products to our customers in any circumstances.

We are an established online shop and our products have been field tested from 2006. You can also visit PonnoMela Shopping Mall. PonnoMela is our Sister Concern E-Commerce site.

We warranty some specific products for a period of one to ten years from date of shipment.

Please visit our Return Policy for more details.

Any item(s) purchased on our website are eligible for return, provided they are in new condition as detailed in our Return Policy.

We will refund your shipping costs if the product was received due to an error on our product. We do not refund shipping charges For change of mind, and any other return reason that is not due to an error on our product.

We are a largest & trusted Online shopping Mall in Bangladesh, provides Quality & Brand products to our customers from 2006.

Our mission is to serve products to our valuable customer with Reasonable Price, Quality Products, Product delivery in short time.

We Operate from Our Corporate office: BTI Premier Plaza, Shop # 2/A, 2nd Floor, Cha # 90/A, Progoti Shoroni, shahjadpur, Gulshan, Badda, Dhaka.

We shipped every purchase from our Showroom.

After logging into your account, go to “Orders…………” option. Here, you will be able to make payment or cancel your order.

As Sample Store uses some of the latest graphics designs which may not be supported in lower version of browsers, it is recommended that you use the following browsers to access Sample Store:

Any information that you share with us is private and completely secure. Read more about our Privacy Policy here.

We often get this question on Acservicebd.com When shopping online, you need to know your measurements. We recommend you to read description of your desired products. For details contact with us.

This is an important question and our priority at Acservicebd.com is to ensure the privacy of our customers and safety of payment.

First, we highly recommend you have a strong password for your account at Acservicebd.com.

Unfortunately in our region, we have heard that there are some websites that do not offer authentic brands. On Acservicebd.com, we ensure that our brands are authentic and sourced from trust-worthy suppliers.

Our online ordering system will ask for all the important information you should submit.

Delivery charges are dependent on the shipment requirements. Can see the shipping fees on the checkout process before the payment is made. For more details about delivery charge contact with us.

You can see our terms and conditions here.

You will get offer of ordering bulk amounts. To get offer for bulk amount contact with us.

Phone: +8801980-001111

You can cancel your order within 5 hours of the time of order your product. For more details contact with us.

Phone: +8801980-001111

If you have any question contact with us via Phone: +8801980-001111, Email: [email protected] or via “facebook”.

You can retrieve your password by clicking “My Account………….” and click “Lost your password?”. Input your email address and click “Reset password”. Instruction on password retrieval will be send to your email.

You can easily change all your information on your account.  Click “My Account” and log in, then click “Account Details” and “edit your information”. Here you can change all your contact information.

Our web store is fully secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.

To register your account (first-time shopper):

  1. Go to Acservicebd.com and click the My Account in the top right-hand side of the page (Inside the Hotline number).
  2. In Mobile phone at first go to Acservicebd.com and click the category icon(left side of the page). Scroll down and bellow you will find the My Account option.
  3. Just click My Account and fill up registration form and click “Register” to create your account.
  4. After creating your account just click My Account and log in via your user name and password.

If you need help getting started, please call us at +8801980-001111.

Yes, We will send you a confirmation email upon receiving your order. By providing your phone number, we can contact you quickly if there are any issues with your order. You may also receive text messages regarding the status of your order.

You can find this answer by contacting with us via Phone: +8801980-001111

If you didn’t get your answer in our FAQ page, please contact with us via Phone: +8801980-001111 or via facebook.